- Acceptance of Terms By accessing and using the Upaj Oil website and services, you agree to comply with the following terms and conditions. These terms apply to all users, including visitors, customers, and business partners. If you do not agree with any part of these terms, please refrain from using our services. Upaj Oil reserves the right to update, modify, or change these terms at any time without prior notice. Continued use of our services constitutes acceptance of any revisions.
- Order Processing & Payment
- Your order is processed immediately once it is placed.
- Payment confirmation with the bank takes up to 48 hours.
- After payment is confirmed, your order will be packed and shipped.
- Orders once placed cannot be canceled or modified unless explicitly agreed upon by Upaj Oil.
- In case of payment failures or discrepancies, customers are advised to contact their respective banks before reaching out to our support team.
- Shipping & Tracking
- Once your order is shipped, you will receive an automatic email with tracking details on your registered email address.
- Delivery timelines may vary based on location, courier service efficiency, and unforeseen circumstances.
- Upaj Oil is not responsible for delivery delays caused by natural disasters, logistical issues, or other external factors beyond our control.
- In the case of an undeliverable address, additional shipping charges may be levied for reshipment.
- Returns, Refunds & Complaints
- Complaints regarding breakage or damaged products will be accepted only within 48 hours of delivery.
- To initiate a complaint, email us at info@upajoil.com with relevant details and images of the damaged product.
- Refunds, if applicable, will be processed after verification and approval. Refunds will be credited back through the original mode of payment within 7-10 business days.
- Products once opened or used cannot be returned unless they are proven to be defective.
- If you receive an incorrect order, please contact customer support immediately for resolution.
- Communication & Promotions
- UPAJ OIL may send you emails and SMS related to product information, promotions, and offers on your registered contact details.
- By providing your contact details, you consent to receive marketing and promotional messages.
- If you wish to opt out of such communications, please email us at info@upajoil.com with your request.
- Your details will never be shared with third-party marketers without your explicit consent.
- User Responsibilities
- Users must ensure that all details provided while placing an order, such as address and contact information, are accurate and up to date.
- Any fraudulent activity, misuse of discount codes, or violation of these terms may lead to the suspension of service.
- Users must not use our website for illegal activities, including hacking, fraud, or misrepresentation.
- Limitation of Liability
- Upaj Oil is not responsible for any delays caused by third-party courier services, natural calamities, or unforeseen circumstances.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- In no event shall our total liability exceed the amount paid by the customer for the specific order in question.
- Intellectual Property
- All content, including text, images, logos, and trademarks on this website, is the property of Upaj Oil and cannot be used or reproduced without prior written permission.
- Unauthorized reproduction or use of our brand identity may result in legal action.
- Privacy & Data Protection
- Upaj Oil is committed to protecting your data. We follow industry standards to ensure your information is secure.
- We do not sell, trade, or rent your personal information to third parties.
- Please refer to our Privacy Policy for more details on how we handle your data.
- Governing Law
- These terms are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of courts in India.
- If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be in full force and effect.
- Contact Information For any queries, support, or further details, email us at info@upajoil.com Our customer service team is available Monday to Saturday, 9 AM to 6 PM IST.
Free Shipping on Every Order
Lab Tested
Cold Pressed Extraction Process
100% Chemical Free Manufacturing
Free Shipping on Every Order
Lab Tested
100% Chemical Free Manufacturing
Cold Pressed Extraction Process